BKP CREATIVE

PRIVACY POLICY

EFFECTIVE DATE: 1 May 2025

1. INTRODUCTION

BKP Creative ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Business Kickstart Program, Power and Pen, and Bren Voyages services (collectively, the "Services").

Please read this Privacy Policy carefully.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This Privacy Policy is incorporated into and forms part of our Global Terms of Service.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Contact information (name, email address, phone number, postal address)
Account credentials (username, password)
Payment information (credit card details, billing address)
Business information (business name, ABN/tax identification number, business type)
Travel preferences and requirements (for Bren Voyages services)
Estate planning information (for Power and Pen services)
Profile information (profile picture, biography)
Communications (emails, chat messages, feedback forms)
User-generated content (comments, posts, uploads)

2.2 Information Automatically Collected

When you access or use our Services, we may automatically collect certain information, including:

Device information (device type, operating system, browser type)
Usage data (pages visited, time spent on pages, links clicked)
IP address and location information
Cookies and similar tracking technologies (as described in Section 8)
Referring website or application
Network connection information

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

Payment processors and financial institutions
Identity verification services
Marketing partners
Social media platforms (if you connect your account with social media)
Public databases

3. HOW WE USE YOUR INFORMATION

We use your personal information for various purposes, including to:

3.1 Provide and Improve Our Services

Deliver the Services you have requested
Process transactions and send transaction notifications
Personalize your experience
Develop new products, services, features, and functionality
Conduct research and analysis to improve our Services

3.2 Communications

Respond to your inquiries, comments, or concerns
Provide customer support
Send administrative information, such as updates to our terms, conditions, and policies
With your consent, send marketing communications about our products, services, and promotions

3.3 Security and Protection

Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect the rights, property, or safety of our users and others
Enforce our terms, conditions, and policies
Comply with applicable laws, regulations, and legal processes

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information where required by law or if we believe that the disclosure is necessary to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Services
Protect the personal safety of users of the Services or the public
Protect against legal liability

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. INTERNATIONAL DATA TRANSFERS

We are based in Victoria, Australia, and we process and store information in Australia and in other countries where our service providers maintain facilities. By providing us with your information, you consent to the transfer, processing, and storage of your information outside of your country of residence, including to the United States, United Kingdom, Canada, and New Zealand, where different data protection standards may apply.

5.1 Safeguards for International Transfers

When we transfer personal information internationally, we implement appropriate safeguards, which may include:

Standard contractual clauses approved by the relevant data protection authorities
Ensuring third-party service providers maintain adequate data protection measures
Only transferring data to countries that provide an adequate level of protection, as determined by applicable data protection laws

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information. These may include:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive your information in a structured, commonly used format.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You have the right to request that we delete your personal information in certain circumstances.

6.4 Restriction and Objection

You have the right to request that we restrict the processing of your personal information in certain circumstances or object to the processing of your personal information.

6.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

6.6 Complaint

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.

6.7 Exercising Your Rights

To exercise any of these rights, please get in touch with us using the contact information provided in Section 12. We will respond to your request in accordance with applicable law.

7. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a more extended retention period is required or permitted by law.

When determining how long to retain information, we consider the quantity, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which the information is processed, and applicable legal requirements.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. We use cookies and similar tracking technologies to track activity on our Services and to maintain certain information.

8.2 Types of Cookies We Use

Essential Cookies: Necessary for the Services to function properly
Analytical/Performance Cookies: Help us understand how users interact with our Services
Functionality Cookies: Allow us to remember choices you make and provide enhanced features
Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed

8.3 Your Choices Regarding Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.

Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

9. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children.

If we learn we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.

If you believe we may have information about or from a child, please get in touch with us.

10. SECURITY OF YOUR INFORMATION

We use appropriate technical and organizational measures designed to protect the security of personal information we process. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. COUNTRY-SPECIFIC PRIVACY PROVISIONS

11.1 Australia

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. In addition to the rights described in Section 6, Australian users may make a complaint to us if they believe we have breached the Australian Privacy Principles. We will respond to such complaints within 30 days.

11.2 United States

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information
The right to opt out of the sale of personal information
The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, please contact us using the information provided in Section 12.

11.3 United Kingdom

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. UK users have the rights outlined in Section 6 and may contact the Information Commissioner's Office (ICO) for concerns about our processing of personal information.

11.4 Canada

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. In addition to the rights described in Section 6, Canadian users may file a complaint with the Office of the Privacy Commissioner of Canada regarding our handling of personal information.

11.5 New Zealand

We comply with the Privacy Act 2020. New Zealand users have the rights outlined in Section 6 and may file a complaint with the Office of the Privacy Commissioner of New Zealand if they believe we have breached the Privacy Act.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at:

BKP Creative
Email: [email protected]

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Material changes to this Privacy Policy will be notified to you either through the email address you have provided us or by prominently posting a notice on our website.

Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Global Terms of Service